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JOB PLACEMENT COORDINATOR

ORGANIZATIONAL OVERVIEW

The Job Opportunities Task Force (JOTF) develops and advocates policies and programs to increase the skills, job opportunities, and incomes of low-skill, low-wage workers and job seekers in Maryland.

POSITION DESCRIPTION

The Job Placement Coordinator is an essential member of our Programs team and is responsible for placing individuals in our job skills training program, BetterU Construction Training (BetterU) and Baltimore City residents participating in JOTF’s Community Bail Fund in appropriate employment.   BetterU is a Baltimore-based, 14-week pre-apprenticeship construction program that trains local residents in carpentry, electrical, and plumbing. BetterU connects students and graduates with supports and resources to help participants successfully find employment in the construction industry. The Community Bail Fund secures the pre-trial release of individuals meeting the program’s criteria and connects them with a range of social services. Following obtaining employment for JOTF’s program participants, the Job Placement Coordinator assists employers and employees resolve issues and maintain the employment relationship.

MAJOR RESPONSIBILITIES

Job Development and Placement

  • Develop and implement a comprehensive outreach, marketing, and job placement plans or strategies with input from the Better U and Community Bail Fund case managers and the program manager.
  • Establish and submit reports on job placement measures (e.g., credentials/certifications/training completed by program participants, number of job placements, length of time to placement, job retention, pay), outreach activities, employer and other partnership agreements.
  • Identify, develop and maintain relationships with workforce development boards, employers, local organizations, business stakeholders and others to identify job placement opportunities, and link program participants to the workforce and other resources.
  • Keep current on changes and trends in the Baltimore area job market, including expanding industries and occupations, job openings, wages, skills in demand; share information internally as appropriate.
  • Work closely with case managers and each program participant to identify employment goals, evaluate the participant’s goals in light of employer/industry needs and expectations, and create an individual development and job placement plan with the program participant and case manager(s).
  • Manage job accounts and all efforts needed to support the hiring of alumni while also preparing and coaching alumni through the job search and interview process.
  • Conduct post-job placement assessments with employers and program participants to identify and address any concerns that could adversely affect employee performance or result in the termination of employment.
  • Annually (at least) assess employer and program participant satisfaction with JOTF’s job placement and post-job placement services, and provide recommendations for improvement.
  • Maintain and continually update job orders and announcements by category. Distribute job orders and announcements to stimulate client awareness and interest.

Data Management

  • Input and track placement metrics in the Apricot data warehouse (Social Solutions) to aid in reporting and refinement of existing processes and grant deliverables.
  • Verify JOTF participants’ job and demographic information.
  • Collect participant narratives and success stories to integrate into partnership engagement, outreach and recruitment, and reporting.
  • Work with designated staff to collect data on job placement rates for funders.

REQUIREMENTS

  • Bachelor’s degree from an accredited college or university and at least two years experience in vocational job placement or job recruiting.
  • Knowledge of the Baltimore area labor market, including construction.
  • Knowledge of workforce development and career readiness programs.
  • Familiarity with the workforce needs of employers and with the educational and employment barriers facing low-skill and low-income workers and job seekers.
  • Demonstrated cultural competency, sensitivity to, and understanding of diverse socioeconomic, cultural and ethnic populations.
  • Communicates effectively both orally and in writing.
  • Demonstrated interpersonal skills, including tact, patience, and courtesy.
  • Knowledge of the techniques and tools used to motivate and coach others.
  • Establish and maintain effective working relationships with others.
  • Competent in the use of office technology (e.g., word processing, email, Excel, and databases) and social media.
  • Maintain comprehensive records and prepare reports using data and visual tools such as charts and graphs.
  • Driver’s license and reliable transportation required.
  • A flexible schedule, as programs and events may occur in the evening and on weekends.

POSITION DETAILS

Until otherwise noted, work will be performed remotely and virtually. Where safe and feasible, work may be based out of our downtown Baltimore office, with visits to other locations in Baltimore City. As such, candidates who are local to Baltimore or the surrounding area (D.C., Maryland, and Virginia) will be prioritized.

Parking at the Baltimore office and reimbursement for business travel are provided.

COMPENSATION

Starting salary is $ 60,000. JOTF offers a competitive benefits package, including health insurance, matched 403(b), paid leave, parking, and reimbursement for business travel and expenses.

We strongly value diversity and inclusivity in the workplace. JOTF is an equal opportunity employer and does not discriminate on the basis of race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation, or any other classification considered discriminatory under applicable law.

For background information about the Job Opportunities Task Force, see our website at www.jotf.org.

TO APPLY

Send a cover letter, resume, and three (3) professional references to [email protected], type “Job Placement Coordinator” in the subject line.

Closing Date for Applications: This is a rolling hiring process; therefore, applicants are urged to apply early. Resumes will be reviewed as submitted and eligible applicants will be interviewed until the position is filled. 

CASE MANAGER

ORGANIZATIONAL OVERVIEW
Job Opportunities Task Force (JOTF) develops and advocates for policies and programs that increase the job skills, employment opportunities, and incomes of low-wage and low-skill workers and job seekers in Maryland.

POSITION DESCRIPTION
The Case Manager is responsible for working directly with participants in the BetterU job skills training program. In this role, the Case Manager helps participants identify and mitigate various barriers to employment. This may include, for example, financial, transportation, housing, education, mental health, substance abuse, and court involvement barriers. A network of community resources and partners is developed, maintained and used by the Case Manager to identify and address these employment barriers.

This position reports to the Programs Manager but works closely with other JOTF staff.

MAJOR RESPONSIBILITIES

  • Work along with another Case Manager to screen BetterU applicants for program eligibility, and screen program participants for eligibility for public benefits and assist with benefits enrollment.
  • Screen BetterU participants for employment-related barriers, and develop and implement Individual Participant Service Plans and/or Development Plans, as appropriate.
  • Build, maintain, and use a community referral network of agencies and nonprofits that can mitigate employment barriers for BetterU participants and graduates.
  • Assist and connect participants with community resources that will help them develop a budget, reduce debt, analyze credit reports, and become financially literate.
  • Work with BetterU instructors and the job placement coordinator to keep participants engaged and enrolled in BetterU.
  • Attend BetterU classes at least twice a week to develop relationships with the participants, meet with the instructors, gain an understanding of the technical skills participants are developing, and identify potential challenges that require case management services.
  • Provide post-graduation follow-up services to participants that support successful job placement and retention.
  • Use Apricot and/or other databases, as required by JOTF, for inputting and managing case notes, services, partner referrals, participant outcomes, and other participant information.
  • Maintain participant files according to grant requirements and organization standards.
  • Participate in required internal and external educational programs.
  • Assist with program recruitment by working with community-based organizations, government agencies, and other groups to create and maintain a pipeline of applicants.
  • Participate in and/or organize community events to inform Baltimore communities about BetterU.
  • Facilitate JOTF Informational Sessions and process BetterU applications.
  • Other duties as assigned.

REQUIREMENTS

  • Bachelor’s Degree preferred but not required.
  • Familiarity with Baltimore City government agencies, community organizations and nonprofits is preferred but not required.
  • Prior case management experience or similar experience with a program that provided job training services to under-served populations.
  • Ability to work with diverse organizations and people, including clients from under-served populations, employers, peers, and instructors.
  • Strong time management and communication skills, including but not limited to writing and public speaking.
  • Must have reliable personal transportation.

POSITION DETAILS

This is a full-time, permanent position. Work will be performed in a hybrid work environment (i.e., a combination of in-office and telework).  Some weekend and evening work may be required.

COMPENSATION

Starting salary range is $ 50,000. JOTF offers a competitive benefits package, including health insurance, matched 403(b), paid leave, parking, and reimbursement for business travel and expenses.

We strongly value diversity and inclusivity in the workplace. JOTF is an equal opportunity employer and does not discriminate on the basis of race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation, or any other classification considered discriminatory under applicable law.

For background information about the Job Opportunities Task Force, see our website at www.jotf.org.

TO APPLY

Send a cover letter, resume, and three (3) professional references to [email protected], type “Case Manager” in the subject line.

Closing Date for Applications: This is a rolling hiring process; therefore, applicants are urged to apply early. Resumes will be reviewed as submitted and eligible applicants will be interviewed until the position is filled.